Emotional Intelligence In Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional
skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures -- EQ-I® or EQ-360 TM, ECI 360, MSCEIT™,
and EQ Map® -- or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential
learning scenarios that have been proven to enhance emotional intelligence competencies.
Praise for Emotional Intelligence In Action
"Provides useful tools for trainers and practitioners who want to work on enhancing their clients' emotional and social intelligence skills. It presents a series of 'workouts'
that make a great addition to the consultant's EI toolbox."
— Steven J. Stein, coauthor, The EQ Edge: Emotional Intelligence and Your Success; CEO, Multi-Health Systems
"An excellent roadmap to the field of emotional intelligence combined with experiential exercises designed to enhance self-awareness and develop the skills critical to success
in both our personal and professional lives."
— Robert Emmerling, Consortium for Research on Emotional Intelligence in Organizations
"As a leader introducing our organization to EI, the experiential learning design provides a practical method for developing our skills, competencies and capabilities while
working in our present positions within our existing organizations."
— Marianne Jones, vice president, human resource director, California Casualty
"Creating the metrics necessary to measure emotional intelligence was a daunting task. But teaching others how to change their behavior is an altogether different challenge. This
book is an able teacher for the serious learners and leaders of the field."
— Esther M. Orioli, author, Essi Systems' EQ Map®
"Emotional Intelligence In Action is an important contribution to the field of applied emotional intelligence, particularly for its contribution in helping individuals improve
their skills so that they can unlock their potential and live at a level more commensurate with their true capability."
— Rich Handley, coauthor, EQ 360TM and Benchmark of Organizational Emotional Intelligence
"The authors provide a suite of well-designed tools for increasing emotional intelligence and then invite practitioners to apply these to respond to individual development
needs. This is a needed addition to the field of emotional intelligence. The gift that these practitioners have given is they have helped to make EQ development a faster and
more efficient process for both coaches and clients. Advanced practitioners will find these tools useful for sharpening their practice."
— Geetu Bharwaney, founder and managing director, Ei World
"Emotional Intelligence In Action is a very practical tool organizations can use to help employees anticipate, understand, and accept change and thrive in a fast-moving business
— Tad Deering, Sr., director of strategic change, Time Warner Telecom
"Emotional Intelligence In Action is a must read for anyone serious about improving personal and professional relationships, while gaining greater self-knowledge."
— Richie Fontenot Hunter, vice president of marketing, Anthem Blue Cross and Blue Shield, West Region
"A pioneering book for a cutting edge field! The authors have pulled together thoughtful and useful tactics and strategies for trainers and consultants that will enable
audiences to understand and act on EQ concepts. The cross references with numerous resources enables the reader to quickly identify additional material for workshop use."
— Roger R. Pearman, president, Qualifying.org, Inc.
"Emotional Intelligence In Action delivers whether you are an EI newcomer or a seasoned professional with its refreshing 'workouts' and totally engaging approach. Emotional
Intelligence In Action passes my test; it is both fun to read and easy to implement. Hughes, Patterson, and Terrell make a significant contribution to EI and more importantly,
will help you make a significant contribution to your organization."
— Scott Cawood, SPHR, vice president, Global Talent Management, Revlon; founder, Modern Think
"Emotional Intelligence In Action is a valuable resource that is loaded with exercises and experiential learning scenarios ('workouts') that all of us can profit from as we seek
to understand more clearly what moves us and motivates us. More accurate, realistic information, in turn, allows us to reason with emotions and emotional signals. The ability
to do that serves as a valuable foundation for creating real change."
— Wayne Cascio, US Bank Term Professor of Management, University of Colorado
"In all the training and developmental work I have done lately, I have seen repeatedly the importance of interactive experiences. To have tools to help people learn by
experience is so valuable and clearly, the best way to promote learning. I am excited to have this excellent handbook to help individuals and teams strengthen their emotional
intelligence. 'Hands On' is the best!"
— Kathy Yeager, SPHR, vice president, human resources, The Medical Center of Aurora
"This work captures the essence of what "Emotional Intelligence " means to the workplace and to our individual lives. This work helps us to develop the skills we need to be
successful in both our professional and personnel lives. I highly recommend this book."
— Jim Burr, SPHR, CFI - President, Western Air Enterprises
"This resource is a wonderful workbook that allows both the student and the facilitator opportunities to develop emotional competencies necessary to succeed in business today."
— Terra Vanzant-Stern, PMP, SPHR - Director, Organizational Development and Training, IHS Inc.