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Do Values Matter?
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Values form the underpinnings of behaviors
- Values are what individuals act upon every day, not the framed words on the office wall
- Values are the beacons that enable employees to make ethical, effective decisions
- Consistently top performing companies have strong values that are understood across the organization
What Should Leaders Do?
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Articulate and emulate the organization's values
- 'Model the way' and require others to do the same
- Integrate values discussions into strategic planning, day-to-day operations, objectives and goal setting, and rewards and incentive systems
How Do I Change My Organization?
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Establish organizational values and 'live' them daily
- Assess organization to identify
- Alignment areas to be strengthened and reinforced
- Gaps to be closed and repaired
- Limiting factors to be minimized and eliminated
- Implement strategies to address alignment and teamwork issues
- Assess management team to determine individual and team alignment
- Coach managers to increase alignment and prepare them to 'model the way'
What Are The Benefits?
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Improved business success
- Enhanced customer relations and satisfaction
- Increased leadership capabilities
- Improved teamwork and innovation
- Reduced employee turnover
- Improved morale and heightened job satisfaction
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