Leadership & Teams
Book - EI in Action
Book - Communication Under Fire
Do Values Matter?
Values form the underpinnings of behaviors
Values are what individuals act upon every day, not the framed words on the office wall
Values are the beacons that enable employees to make ethical, effective decisions
Consistently top performing companies have strong values that are understood across the organization
What Should Leaders Do?
Articulate and emulate the organization's values
'Model the way' and require others to do the same
Integrate values discussions into strategic planning, day-to-day operations, objectives and goal setting, and rewards and incentive systems
How Do I Change My Organization?
Establish organizational values and 'live' them daily
Assess organization to identify
Alignment areas to be strengthened and reinforced
Gaps to be closed and repaired
Limiting factors to be minimized and eliminated
Implement strategies to address alignment and teamwork issues
Assess management team to determine individual and team alignment
Coach managers to increase alignment and prepare them to 'model the way'
What Are The Benefits?
Improved business success
Enhanced customer relations and satisfaction
Increased leadership capabilities
Improved teamwork and innovation
Reduced employee turnover
Improved morale and heightened job satisfaction
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